Connecting Communities with Premium Technology

Since our founding, Sapphire Net has been dedicated to bringing cutting-edge fiber optic technology and premium entertainment services to homes and businesses across the region.

50,000+
Happy Customers
15+
Years Experience
99.9%
Network Uptime
24/7
Support Available

Our Story

Founded in 2009 with a simple mission: to bring the fastest, most reliable internet and entertainment services to communities that deserve better. What started as a small local provider has grown into a trusted regional leader, but we've never forgotten our roots.

We began by recognizing that many areas were underserved by traditional providers, leaving families and businesses with slow, unreliable connections. Our founders invested in building a 100% fiber optic network from the ground up, ensuring every customer receives the premium service they deserve.

Today, we're proud to serve over 50,000 customers across multiple states, but our commitment remains the same: delivering exceptional service with a personal touch that only a community-focused company can provide.

Fiber Optic Network Infrastructure

Our Mission & Values

The principles that guide everything we do

Innovation

We continuously invest in the latest technology to ensure our customers always have access to the fastest, most reliable services available.

Reliability

Our 99.9% uptime guarantee isn't just a number—it's our commitment to keeping you connected when it matters most.

Community

We're not just a service provider—we're your neighbors. We live and work in the communities we serve and care about their success.

Integrity

Transparent pricing, honest communication, and genuine care for our customers are the foundation of everything we do.

Meet Our Leadership Team

Experienced professionals dedicated to your connectivity needs

Sarah Johnson, CEO

Sarah Johnson

Chief Executive Officer

With over 20 years in telecommunications, Sarah leads our vision to connect every community with premium services.

Michael Chen, CTO

Michael Chen

Chief Technology Officer

Michael oversees our network infrastructure and ensures we stay at the forefront of fiber optic technology.

David Rodriguez, VP Customer Service

David Rodriguez

VP of Customer Service

David ensures every customer receives exceptional support and service from our dedicated team.

Cutting-Edge Technology

Our 100% fiber optic network represents a $200 million investment in future-proof infrastructure. Unlike traditional cable or DSL providers, our fiber network delivers symmetrical speeds and unmatched reliability.

Fiber to the Home (FTTH)

Direct fiber connections to every customer for maximum speed and reliability

Redundant Network Design

Multiple pathways ensure service continues even during maintenance

24/7 Network Monitoring

Proactive monitoring and maintenance keeps your connection optimal

Network Infrastructure

Community Involvement

Giving back to the communities we serve

Local School Support

Education Support

We provide free high-speed internet to local schools and libraries, ensuring every student has access to digital learning resources.

Small Business Program

Small Business Program

Our startup-friendly pricing and dedicated support help local businesses grow and compete in the digital economy.

Community Events

Community Events

From sponsoring local festivals to supporting charitable organizations, we're proud to be active community partners.

Awards & Recognition

Industry recognition for our commitment to excellence

Best Regional ISP 2024

Telecommunications Industry Association

Customer Choice Award

BroadbandNow Consumer Survey 2024

Network Reliability Excellence

National Fiber Association 2023

Ready to Experience the Sapphire Net Difference?

Join thousands of satisfied customers who've made the switch to reliable, high-speed connectivity. Contact us today to learn more about our services and find the perfect plan for your needs.